Syed Ahmed
Helping companies scale their tech teams | Startups | GCC Consulting | IIM Bangalore Alumnus
- Role
- Chief Client Engagement Officer at SYGNEXT
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Syed Ahmed
Syed Ahmed is an experienced Leadership Professional with a demonstrated history of working in the IT software industry. Skilled in CRM Consulting, Product Management, People Management, P&L, Sales, User Experience, Process Engineering and Entrepreneurship. He has over 20+ years of experience in IT and ITES sector, A serial entrepreneur who Founded various companies including Esquare, An Open source portal development company that focuses on simplifying open source & delivering enterprise portal solutions for its clients ranging from a Small Enterprise to Fortune 500 companies.He had also founded Exceeds Global Inc where he was the Director Operations handling multiple functions for Exceeds Global Inc a Salesforce CRM Implementation & Solutions company.Prior to this he has worked for mPower where he managed the Software development operations which included successful delivery of various Liferay projects, Metrics & Process Implementation for ISO & CMMi audit. He has also worked at NetApp where he handled fortune 500 customers, in his last role was heading the Flag ship 24*7 support operations, has extensively traveled internationally where he delivered Training\'s, shared insights, gained exposure & helped in implementing support strategies, setting up support center in Dalian, china and improving Malaysia support operations, cost and performance improvement, Implemented Six Sigma process for RMA shipments, Reduced the client call wait time. Apart from this has worked for Wipro, Iqra Infosoft & Wings. Specialties: Leading teams, building businesses, Client Relationships, Cost Saving & Inventory usage Reduction, Process Redesign/Streamlining.Have traveled extensively to deliver / attend training’s and conduct Business meetings in countries like: USA, The Netherlands, Singapore, Japan, Malaysia, China and Saudia Arabia.
Experience
Chief Client Engagement Officer
Sep 2024 — Present · Bengaluru, IN
Education
All India Council for Technical Education (AICTE)
Diploma in Computer Science Engineering, Computer Science
Indian Institute of Management Bangalore
Executive Management Program , Entrepreneurship/Entrepreneurial Studies
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