Syed Razack
IT Specialist @Tillomed
Signup · Get unlimited contacts
WORK HISTORY
IT Specialist @Tillomed
Luton, GB
Infrastructure & NetworkManaged and supported LAN/WAN, VLANs, routing, DHCP/DNS and office network connectivity; coordinated network changes with firewall/ISP partners.Supported firewall and security operations (e.g, Fortinet / Palo Alto / SD-WAN environments), including policy requests, troubleshooting access issues, and escalation to vendors.Security & Remote AccessSupported secure remote access solutions (e.g, Zscaler VPN) and investigated site access issues across office vs VPN networks, working with security/network teams to resolve.Followed security best practices for access control, account permissions, and safe handling of company data.Microsoft 365 & CollaborationAdministered and supported Microsoft 365 services including Outlook, Teams, OneDrive/SharePoint and user access/permissions.Supported OneDrive/SharePoint access, ownership, and handover tasks for business continuity.Endpoint & User SupportDelivered 1st/2nd line support for Windows devices, user accounts, applications, and peripherals; resolved incidents and service requests efficiently.Supported endpoint deployment and management using tools like ManageEngine (Endpoint Central/Desktop Central)(software installs, patching, remote support, asset actions).Devices, Printers & Site ITInstalled/configured and troubleshot printers/MFDs (e.g, Xerox), including network printing, driver deployment, and scanning workflows.Created/maintained IT asset inventories and documentation for devices and shared resources.Server Room / Storage / AuditsSupported server room checks/audits, validating inventory, connectivity, cabling/power, and documenting findings.Worked with storage and backup platforms (e.g, Synology NAS) and ensured structured file storage and access processes.
EDUCATION
Coventry University
Master's degree, Cyber Security
Rossford High School
11th Grade
The New College, Chennai
Bachelor's degree, Computer Science
ABOUT SYED RAZACK
As a cybersecurity professional with hands-on experience in safeguarding cloud infrastructures, I am driven by a passion for strengthening digital security frameworks. My journey has equipped me with deep expertise in threat analysis, incident response, and advanced security protocols, especially within cloud environments like Microsoft Azure. I specialize in utilizing tools such as Microsoft 365, Mimecast, and Proofpoint to ensure data protection and compliance across enterprise systems. My goal is to leverage these skills to create secure, efficient, and resilient IT ecosystems, helping organizations safeguard critical assets against an evolving threat landscape. Proactive threat identification and rapid response to cyber incidents, including malware analysis and containment strategies. Active Directory (AD) user and group management, role-based access control, and policy enforcement to protect sensitive data. Extensive knowledge of ITIL practices, including incident, problem, and change management to enhance IT service delivery. Advanced email security management with Microsoft Exchange, Mimecast, and Proofpoint to safeguard communication. Proficiency in Microsoft 365 tools, PowerShell scripting, and automation through Power Automate to streamline workflows in cybersecurity contexts?I bring a unique blend of technical expertise and problem-solving skills, developed through years of hands-on experience with complex IT infrastructures. Known for my methodical approach and commitment to security, I’ve consistently managed to resolve complex technical issues swiftly while minimizing downtime. My experience with data protection, compliance, and incident response means I am well equipped to support and enhance your organization\'s cybersecurity posture. Whether implementing SSO configurations or automating repetitive processes, I focus on creating resilient and efficient solutions that align with industry best practices.⌨?I am open to connecting with professionals in cybersecurity, IT infrastructure, and cloud security. Let’s discuss how we can strengthen your security framework or explore ways to tackle challenging IT issues together. a••••••••@gmail.com +44•••17
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.