Syed Ahmed

About Syed Ahmed

Results-driven Senior SDET and QA Leader with 15+ years of proven expertise in building and scaling automation frameworks for SaaS, banking, retail, and enterprise applications. Recognized for spearheading the transition from legacy Selenium frameworks to modern Playwright + MCP architecture, reducing flakiness by 45% and cutting regression cycles from 14 hours to under 5.I’m passionate about QA process development, test automation strategy, and cross-functional collaboration. At PNC Bank, I boosted automation coverage to 85% across Salesforce (nCino) applications while embedding AI-driven test generation and auto-healing locators. At Northwestern Mutual and Kohl’s, I established QA practices from the ground up, driving faster release cycles, higher test coverage, and measurable defect reduction.Core strengths include:QA leadership & team mentoringDesigning scalable automation frameworks (Playwright MCP, Selenium, Appium, Rest-Assured)Driving CI/CD pipeline integration (Jenkins, GitHub Actions, Maven)Backend/API validation, SQL, and data integrity testingBuilding enterprise-level QA strategy for SaaS and digital transformationAutomation: Playwright MCP, Selenium, Appium, Rest-Assured, Cucumber, TestNG, JUnitFrameworks & Tools: CI/CD (Jenkins, GitHub Actions, Maven), Git, Jira, TestRailLanguages: Java, JavaScript, SQLTesting Expertise: Functional, Regression, Integration, End-to-End, API, BackendLeadership: QA Process Development, Team Mentoring, Stakeholder CommunicationCloud & DevOps: AWS Certified Cloud Practitioner

Experience

1. Software Engineer in Test

   PNC

   Apr 2021 — Present

   Designed & scaled Playwright MCP automation framework → reduced regression time 65%.Boosted test automation coverage from 40% → 85%.Integrated AI-powered test generation & auto-healing locators.Partnered with developers & BAs to accelerate sprint feedback loops by 60%.Achieved TMMI Level 3 certification for QA maturity.

Education

• University of Dhaka

  Bachelor of Business Administration - BBA, Finance

  2002 — 2005

• University of Dhaka

  Master of Business Administration - MBA, Management Information Systems

  2007 — 2008