Syeda Tawheeda Huq
AI Business Development & Consulting | Cognitive Science + HCI @ Lehigh University
- Role
- Business Operations and Automations Analyst at Sway
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Syeda Tawheeda Huq
Rising senior with native access to fintech\'s least-served market and the analysis to…
Experience
Business Operations and Automations Analyst
May 2025 — Present · San Francisco, CA, US
Designed and launched an AI-powered chatbot, automating FAQs, lead capture, and inquiry routing — improving response efficiency and client engagement.Created a reusable marketing template system for venue brochures, reducing design turnaround time by 70% and ensuring brand consistency.Conducted UX research & market analysis to optimize customer journey and boost inquiry-to-booking conversion rates.Partnered with founders to develop go-to-market strategies, enhance client communications, and streamline operations.Operated in a fast-paced startup environment under Nasdaq Entrepreneurial Center mentorship, gaining cross-functional skills in product management, growth marketing, and business operations.
Education
Girls Who Code
Summer Immersion Program
Lehigh University
Bachelor of Science - BS, Cognitive Science
Viqarunnisa Noon School & College
High School Diploma
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