Syeda Aeysha Hassan

WORK HISTORY

EDUCATION

ABOUT SYEDA AEYSHA HASSAN

With a strong foundation in customer engagement and business consulting, I consistently drive measurable improvements in client satisfaction and operational efficiency. At Banana Republic, I led the analysis of client feedback and community data, achieving a 20% boost in customer satisfaction and a 15% drop in complaints. My data-driven strategies also contributed to a 12% increase in customer retention and a 5% sales lift. In managing service delivery issues, I improved recovery time by 20%, enhancing service reliability and customer trust. I hold a Postgraduate Degree in Business Analytics from Seneca Polytechnic (GPA 3.8/4.0) and a specialization in Cloud Computing Technologies from George Brown College (GPA 3.85/4.0). This academic foundation equipped me with expertise in data analysis, predictive modeling, and business intelligence, strengthening my ability to drive impactful solutions. My professional growth is bolstered by certifications including AWS Certified Cloud Practitioner, Oracle Certified Foundations Associate, and Google Analytics for Beginners, along with a Research Ethics certification under Canada’s TCPS 2: CORE 2022. These credentials reflect my commitment to continuous learning and ethical data practices. Driven by a passion for data insights and operational excellence, I am eager to leverage my skills in customer engagement, business analysis, and cloud technologies to drive strategic growth. I look forward to connecting with like-minded professionals and organizations focused on innovation, data-driven decision-making, and impactful results.