Syed Touseef
Customer Success Manager
- Role
- Customer Success Manager at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Feb 2022 — Present · IN
Build strong stakeholder relationships to align cloud strategies with business goals• Act as a trusted advisor, helping customers understand & utilize the full potential of Microsoft cloud offerings, guiding them through implementations, migrations, and developing strategic cloud roadmaps• Collaborate closely with support engineering teams & product engineering teams to resolve issues• Drive innovation and architectural improvements by coordinating with Microsoft CSA teams• Prepare and review monthly utilization reports with customers to identify challenges and uncover opportunities
Education
Christ College, Bangalore
PUC, PCMB
2001 — 2003
Christ School
10th
1989 — 2001
HKBK College of Engineering, Bangalore (VTU)
B.E, Electronics & Communication
2003 — 2008
Skills
- Brand Development
- New Business Development
- Marketing Strategy
- Erp
- Business Development
- Pre-Sales
- Team Management
- Saas
- Management
- Cold Calling
- Salesforce.com
- Competitive Analysis
- Market Research
- Cloud Computing
- Product Marketing
- Crm
- Customer Relationship Management (Crm)
- Storytelling
- Lead Generation
- Vendor Management
- Screening
- Consumer Behaviour
- Product Management
- Knowledge Transfer
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