Syed Tahmid Najib

WORK HISTORY

EDUCATION

ABOUT SYED TAHMID NAJIB

As a Shift Leader at Tim Hortons, I manage branch operations and lead a team of over 20 staff members, consistently achieving high guest satisfaction and speed of service ratings. My role involves delivering administrative support, training new team members, and supporting recruitment efforts, all of which contribute to maintaining operational excellence and enhancing customer satisfaction. My previous roles have equipped me with a diverse skill set in customer service and human resources. At Costco Wholesale, I excelled in front-end customer services, achieving a high customer satisfaction rate. As a Recruitment & Talent Acquisition Specialist at ZUNOKS Consulting, I managed recruitment campaigns for a wide range of clients. My educational background includes a Master of Management in Strategic Change Management from Trent University and an MBA in Human Resource Management from Bangladesh University of Professionals. I possess strong technical skills in HRIS and ATS systems, including Orange HRM and ZOHO HRM/CRM, and am proficient in Microsoft Office Suite. My certifications in negotiation, leadership, and personal branding further enhance my professional capabilities. Additionally, my volunteer work with Care for Lives and Eid and Smile has honed my leadership and organizational skills. I am passionate about leveraging my skills and experiences to drive strategic change and improve organizational performance. My ability to analyze data, solve problems, and communicate effectively makes me a valuable asset to any team. I am eager to bring my expertise in talent acquisition and strategic management to a dynamic corporate environment, where I can contribute to achieving business goals and fostering a positive workplace culture.