Syed Shah
- Role
- Sr Servicenow Developer at Ryder
- Location
- Salisbury, MD, US
- LinkedIn followers
- 500 followers
Experience
Sr Servicenow Developer
Sep 2020 — Present
Fulfilled ServiceNow enhancements through Ad Hoc requests • Creating database views to pull reports on variables from different tables • Integrated ServiceNow with Net Brain to get the list of incidents, problem tickets associated with a Network device using scripted REST API • Integrated Service Now with eye Share for automatic change creation using the Scripted REST API • Integrated ServiceNow with Lucid works Fusion which is an enterprise search application used in HR self-service portal search when Google Search Appliance (GSA) was dropped from the market • Work closely with IT business analysts and business teams to determine business requirements and desired functionality. • Customized and troubleshooting customer-facing portals using Content Management System (CMS)
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