Abdul Razak Syed
Assistant Market Manager @Sherwin-Williams
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WORK HISTORY
Assistant Market Manager @Sherwin-Williams
Ottawa, ON, CA
Increased New Commercial Accounts by 75% YOY- Managed a Sales Quota of $1.375mDevelop business strategies to increase sales and optimize profitabilityMeet sales goals by training, motivating, mentoring, and providing feedback to store employees Ensure high levels of customers satisfaction through excellent serviceBuild and maintain knowledge of all products to ensure effective customer recommendations Build positive relationships with wholesale and retail customersEnsure compliance with policies and procedures including safety, loss prevention, and securityMaintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displaysManage employee training, development, performance management, and corrective actionRespond to and resolve any customer and/or employee complaintsPartner with Sales Reps to make outside sales calls to increase market share
EDUCATION
Birla Institute Of Technology and Science, Pilani Dubai
Bachelor of Engineering - BE, Electronics and Instrumentation
University of Ottawa
Master of Engineering Management, Engineering/Industrial Management
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Master of Business Administration (M.B.A.), Marketing
SKILLS
ABOUT ABDUL RAZAK SYED
I’ve always thrived at the intersection of business growth and operational efficiency. From building customer relationships to streamlining processes, my career has been about finding smart ways to deliver results — and helping teams succeed along the way.Currently, I’m an Assistant Market Manager at Sherwin-Williams, where I’ve driven a 75% increase in new commercial accounts year-over-year and managed a $1.3M sales quota. With 16 years of international experience spanning Canada and the Middle East, I’ve worked with leading organizations including HES Lighting Technology Group, AW Rostamani Lumina, Scientechnic, and Sherwin-Williams.My background combines technical and business education — a B.E.(Hons) in Electronics & Instrumentation and an MBA in Marketing — with deep professional expertise in business development, operations management, supply chain, Lean & Six Sigma, and business analysis. These are reinforced by certifications from the Jack Welch Management Institute, PMI®, and IIBA®, aligning with my focus on bridging strategy and execution.Looking ahead, I’m excited to begin my Master of Engineering in Engineering Management at the University of Ottawa (January 2026), further sharpening my ability to lead at the crossroads of business and technology-driven transformation.Core Strengths: Business Development | Operations & Supply Chain | Strategic Sales Leadership | Business Analysis (IIBA)| Lean & Six Sigma | Project & Change Management
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