Syed Raazee

About Syed Raazee

CCNA Institute Certified | Microsoft Azure Fundamental.\"Network Engineer with 3.5 years of hands-on experience in NOC - IT Operations, skilled in L1-level network management, troubleshooting and client facing support for stock broker infrastructure connecting to Indian stock exchanges including NSE, BSE, NCDEX, MCX, ICEX, CDSL and MSEI within a Data Center environment. Currently expanding expertise in Microsoft Azure Administration to align with modern cloud infrastructure demands.Seeking a challenging position as a Network Engineer, Network Support Engineer, or Network Field Engineer in a Data Center or Enterprise IT Environment. Eager to contribute to efficient infrastructure operations and cloud management while continuing to grow technically in networking and cloud technologies.Open to International opportunities in Kuwait, other GCC countries, Hong Kong, Singapore, and Malaysia, with a strong interest in contributing to enterprise IT and data center operations across the region:+91••••••••64 ||: r••••••••@gmail.com

Experience

1. Network Engineer

   NTT DATA

   Mar 2025 — Present · Mumbai, IN

   Provide data center infrastructure support to clients via phone, chat, and remote access, assisting with troubleshooting and resolving issues to ensure minimal service disruption- Manage customer DC network devices and configurations; monitor networks to maximize uptime- Perform and execute approved maintenance activities such as patching and configuration changes to maintain network stability and ensure systems are up-to-date- Coordinate with internal teams, vendors, trading customers, and UPI Payment Gateway merchants for timely implementation of new setups and resolution of network issues- Maintain comprehensive network documentation (Circuit ID, SAC ID, Serial No, Rack No, IP, Router WAN/LAN, etc.) to streamline troubleshooting and ensure accuracy- Adhere to company policies while maintaining all NOC documentation for compliance and operational efficiency- Escalate critical incidents to respective OEMs and ISPs—including Cisco, Dell, HPE, Fortinet, TCL, Airtel, Jio, Vodafone, Sify, Hathway, Ishantec, Proline, Infynix, Broadlink, Jeebr, and others—by following the escalation matrix for timely resolution- Coordinate with Dell, HPE, CISCO, Juniper, and Fortinet OEM teams to log cases and resolve issues on priority- Set up and optimize basic iDRAC & iLO configurations on Dell & HPE servers- Manage rack and stack of devices such as rack and blade servers, routers, switches, firewalls, and storage systems- Handle rack cable dressing, patch panels, inter-rack cabling, and rack management- Terminate stock brokers’ exchange leased lines (NSE, BSE, MCX, NCDEX) to routers and connect LAN to data center servers- Hands-on experience with Dell rack servers: R440, R640, R650, R660, R720, R760, and R7625; and HPE ProLiant DL360- Hands-on experience with Dell blade servers: M610, M620, M630, M640, MX740, and MX840- Replace RAM on physical servers and assist OEM engineers during CPU, HDD, motherboard, mezzanine card replacements.

Education

• Attari Classes

  CCNA, Networking

• AUS

  Bachelor of Arts - BA

• Lakhotia Computer Centre

  Certificate Course In Computer Application, Computer Technology/Computer Systems Technology