Syed Khalid
Senior Renewals Manager @ ABBYY
- Role
- Senior Renewals Manager at ABBYY
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Syed Khalid
8+ years of overall experience in Renewal Sales, Account Management, Customer Relation…
Experience
Senior Renewals Manager
Jan 2024 — Present · Bengaluru, IN
Own, drive and lead the renewals process to preserve and enhance customer contracts and relationships and focus on reducing current discount and expanding term length.• Solidify and close renewals - Complete renewal lifecycle management including all administrativetasks such as agreement negotiations, obtaining Purchase Orders, forecasting, quoting, and ordercreation and submission. Using proven negotiation skills and tracking product usage to close allassigned opportunities, with the ability to identify upsell opportunities.• Meet or exceed customer renewal revenue quota while maximizing pipeline conversion, Consistentlymaintained a renewal revenue quota every Quarter.• Ability to work with C-suite decision-makers in executing deal closures before deadlines.• Driving internal customer account renewal process, ratifying account details and identifying customersthat need focus and build / send quotes to partners/customers at least 120 days in advance• Collaborate effectively with Sales/CSM counterparts responsible for cross-selling, upselling,and expanding these accounts.• Identify customers who are high risk leading to a potential churn or contraction and then alignwith Account Execs and CSM\'s to ensure customer retention.• License and records data administration, validation, license prorating and co-terming;• Maintained pipeline and log all sales activity on Salesforce.• Provide management reporting on renewal efforts and reasons for customer renewal/attrition and drive QBR\'s every Quarter• Maintain and report an accurate 3/6/12-month rolling forecast and expected close dates for the definedbook of business• Collaborate with cross-functional teams such as CDM, OM, finance, legal and AR to execute renewals
Education
Bangalore University
Bachelor of Commerce - BCom, Accounting and Business/Management
2011 — 2014
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