Syed Jawad Ali

Sr System Engineer Admin Endpoint @UPS

Mahwah, NJ, US

Configured Dynatrace monitoring solutions to meet enterprise requirements.Oversee the day-to-day operations of the Technical Operations Center.Ensure the continuous operation and availability of critical systems and services.Implemented best practices for application performance monitoring and management.Continuously monitor network performance, system health, and server status to identify and resolve issues proactively.Utilize network monitoring tools (e.g, SolarWinds, Nagios) to detect and troubleshoot network incidents.Customize and configure the Dynamics CRM system based on organizational needs.Customize the Kronos system based on specific business rules and workflows.Install and configure the Cloverleaf integration platform.Customize user profiles, permissions, and security settings according to Kronos organizational requirements.Ensure Boomi integrations are scalable, robust, and maintainable.Expertly configured UKG Ready modules, including Time and Attendance, Scheduling, and Leave Management, to meet client- specific requirements.Document Boomi integration architecture and processes for future reference.Perform Kronos system upgrades, patches, and updates to ensure optimal performance and compliance with industry standards. Managed data migration from legacy systems to UKG Ready, ensuring data integrity and accuracy.Planning and implementing Server setup, configuration & administration for Windows 2008, Windows 2003 & Windows Server and Active Directory Administration