Syed Jawad

About Syed Jawad

With over 16 years of immersive experience at Microsoft, I\'ve navigated the realm of software engineering, evolving from a skilled Software Engineer to an influential Engineering Manager. My journey is marked by a consistent drive for innovation, strategic leadership, and a knack for spearheading transformative projects.Experience & Achievements:I\'ve played instrumental roles in pioneering crucial projects, such as leading the swift delivery of the Copilot Eval Platform, fortifying the debugging ecosystem for M365 Chat Copilot, and strategizing Responsible AI integration, ensuring compliance and seamless transitions.Technical Expertise:My expertise spans a wide array of technical realms, from performance enhancements like achieving a 4X latency improvement in calendar search to architecting innovations like Fresh index compaction, aimed at optimizing system efficiency.Leadership & Collaboration:Steering cross-functional teams and fostering collaborations across diverse projects, I\'ve consistently demonstrated strategic vision, driving initiatives that set benchmarks for industry standards while nurturing a culture of innovation and collaboration.Key Strengths:Exceptional project management skills, leading successful migrations and setting benchmarks for latency goals.Proficiency in strategic planning, evidenced by devising long-range plans and forward-thinking strategies for platform enhancements.Technical acumen in innovating solutions and collaborating across teams to boost capabilities and contribute to major system advancements.

Experience

1. Group Engineering Manager

   Microsoft

   Jan 2024 — Present · Redmond, WA, US

   As a Group Engineering Manager, I lead multiple teams focused on driving innovation and delivering cutting-edge solutions across Microsoft\'s Copilot initiatives. Our work spans across Copilot for Search, the Copilot Ecosystem, advanced Debugging platforms, and experimentation capabilities.Copilot for SearchOur team has been pivotal in ensuring that Copilots provide high-quality, low-latency responses by intelligently selecting the best portions of enterprise documents. We helped build semantic search from the ground up for Copilots. In 2025, we\'re pushing the boundaries further by reducing latencies of our GPU-based models, aiming for end-to-end latencies of under 1 second.Copilot EcosystemWith 30+ Copilots integrated into key Microsoft products such as Word, Copilot, and Azure AI Studio, my team is driving platform maturity. We\'ve established seamless onboarding processes and best practices that optimize partner experiences. Looking ahead to 2025, we\'re enhancing transparency around dependencies and building robust communication systems for platform changes. Our observability platform will offer partners end-to-end visibility into availability, latency, and quality metrics, ensuring continuous improvements.Debugging PlatformWe successfully launched a V2 experience that offers a streamlined view of telemetry and a side-by-side comparison tool for different experiences. In 2025, we aim to turn this into a flexible platform that empowers engineering teams to build on top of our debugging tools, tailoring them to their specific needs while enhancing collaboration across the organization.Experimentation PlatformOur experimentation platform has evolved from a manual, multi-week process to a more automated and efficient system, reducing experiment cycles to two weeks. In 2025, we are focused on pushing the limits of experimentation agility, with the goal of completing experiments in just 1.5 days and delivering highly accurate scorecards.

Education

• National University of Computer and Emerging Sciences

  Bachelor of Science (BS), Computer Science

  2002 — 2006

• The University of British Columbia

  Master of Business Administration (MBA), Strategic Management

  2011 — 2013

Skills

• Business Strategy
• Software Development
• Agile Methodologies
• Software Design
• Social Media Marketing
• Web Services
• C++
• Javascript
• C
• Programming
• Financial Reporting
• Databases
• Visual Studio
• Requirements Analysis
• Web Design
• Design Patterns
• Cascading Style Sheets (Css)
• Java
• Html
• Sql
• Software Project Management
• User Interface Design
• Xml
• Database Design
• User Acceptance Testing
• .net Framework
• C#
• Website Development