Syed Javed

About Syed Javed

I am deeply passionate about product management and marketing, relishing the opportunity to contribute to teams that define product vision, strategy, messaging, and positioning to address critical business challenges.With over two decades of experience in the software industry, I have held various roles spanning development, product management, marketing, and consulting. My focus has primarily been on the enterprise software market, with a specialisation in the communications industry and enterprise software architectures for both on-premises and SaaS solutions. My expertise lies in product management and development, partner enablement programs, consulting services, client engagement, customer demos, proofs of concepts, DevOps, AI/ML, and analytics.I hold a Bachelor\'s Degree in Electronics and Communications Engineering from Ghousia College of Engineering.Key Responsibilities:Crafting and delivering a distinct product to the market that fulfils market needs and represents a lucrative business opportunity.Defining the product vision, strategy, and roadmap.Collecting, managing, and prioritising market and customer requirements.Innovating and implementing solutions with broad industry impact.Analysing business needs to ensure Oracle solutions align with customer objectives by leveraging industry best practices, product knowledge, and business acumen.Leading solution design and implementation, ensuring high-quality, integrated solutions within time and budget constraints.Serving as a thought leader and trusted advisor, influencing critical decisions at the senior level of customer organisations.Possessing extensive global experience in the IT industry, particularly in application development.Designing and reviewing functional and technical implementation solutions and strategies.Demonstrating proficiency in scope and requirements management.Providing expertise in pre-sales support.Exhibiting strong technical skills and experience across all phases of software development.Possessing in-depth knowledge of the Telecom billing domain, particularly with Oracle BRM.Having a solid understanding of enterprise application integration.

Experience

1. Associate Director Product Management

   Tecnotree Corporation

   Jul 2024 — Present · Bengaluru, IN

   Product Manager for Digital Order Management (DOM), leading initiatives that are critical to building a scalable and resilient telecom BSS/OSS ecosystem.My key focus areas include:Multiple Service Domain Orchestration (MSDO) across complex telecom landscapesUnified Service Management to deliver seamless fulfillment and assuranceLeveraging TM Forum Open APIs and Open Digital Architecture (ODA) principles for interoperability and agilityWorkflow orchestration defined using BPMN standards on Camunda, enabling flexible and transparent process managementStrengthening order lifecycle management and service decomposition for B2C/ B2B customersDriving system resilience, TPS performance improvements, and sustainable technical enhancementsManaging complex dependencies across integrated systems to ensure reliable service activation and fulfillmentEnhancing monitoring, jeopardy management, and business validation capabilitiesIt’s an exciting journey to be at the core of digital transformation — designing how digital orders are captured, orchestrated, and fulfilled in an ever-evolving telecom environment.

Education

• St paul's english school

  High School

  1988 — 1991

• V.E.T.B.V.L Polytechnic

  Diploma in Electronics and Communication, Electronics and Communication

  1991 — 1994

• Ghousia college of engineering

  Bachelor's degree, Electronics and Communications Engineering

  1994 — 2000