Syed Imran Uddin
Senior Associate at Wipro Limited
- Role
- Ojt Lead at Wipro
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Syed Imran Uddin
Over 8 years of experience in Client Relations with strong focus on customer services and…
Experience
Ojt Lead
Jan 2024 — Present
Working as a OJT Lead from January 2023 till date As an OJT Lead I actively guided and mentored a team of new hires, ensuring theyeffectively acquired necessary skills through hands-on training and project assignments,resulting in increase in their productivity within the first month of onboarding, whileconsistently monitoring performance and providing tailored feedback to optimize theirlearning curve. Regularly assessed trainee performance through practical evaluations and feedback sessions,resulting in an improvement in overall competency levels Collaborated with department managers to identify training gaps and implement targetedinterventions to enhance new employee integration I am responsible for the performance management of over 100 team members. Thisinvolved ongoing performance monitoring, generating regular performance reports, andproactively communicating these results to relevant stakeholders Supported 3+ navigation projects by monitoring daily tasks, ensuring quality standards of 95%. Managing resource allocation and controlling attrition of 3-4% in line with the SLA for a team of100. Collaborate with Product Owners, Learning and Development, Quality, and Metrics teams toset objectives and priorities, achieving key product milestones. Created and delivered status reports to stakeholders, ensuring alignment with projectgoals and sprint achievements. Ensured team members had the necessary resources and tools to complete their tasks ontime and within budget constraints. Scheduled stakeholder meetings, documented outcomes and generated reports. Supported team motivation and retention through timely grievance redressal andfloor-level support (training, production, data retrieval, Root Cause Analysis). Successfully transitioned new team members, ensuring smooth integration and adherence tostandards
Education
Osmania University
Bachelor of Commerce (B.Com.), Business/Commerce, General
2006 — 2009
Osmania University
Bachelor of Commerce (B.Com.)
Osmania University
Business/Commerce, General
2010 — 2010
Skills
- Finance
- Strategic Financial Planning
- Equities
- Time Management
- Financial Markets
- Business Planning
- Negotiation
- Sales
- Business Development
- Business Process Improvement
- Marketing
- Marketing Strategy
- Derivatives
- Financial Analysis
- Portfolio Management
- Investments
- Market Research
- Teamwork
- Banking
- Sales Management
- Risk Management
- Team Management
- Crm
- Customer Service
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