Syed Haseebuddin
Delivery Manager
- Role
- Senior Manager at HCLTech
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Syed Haseebuddin
Experienced IT Delivery Manager with over 18 years of experience in service delivery & …
Experience
Senior Manager
Jun 2012 — Present · Hyderabad, IN
Primary responsibilities: Handling Service Delivery, Project Management, Transitioning of new Services to steady state. Monthly RU analysis, Customer approval for monthly Billing, Invoicing.leading Quality Audit to ensure Project is compliance as per the DQA standards
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Business Administration (MBA)
2010 — 2012
St.Pauls degree College
Bcom
2001 — 2004
Sultan ul uloom
Intermediate
1999 — 2001
St.Theresas High School
SSC
Skills
- Troubleshooting
- IT Service Management
- Service Management
- Service Desk
- Transition Management
- Sdlc
- Problem Management
- Pmp
- Service Delivery
- Servers
- Itil
- Technical Support
- IT Operations
- Incident Management
- Vendor Management
- IT Strategy
- Management
- Project Delivery
- Sla
- Project Management
- Bmc Remedy
- Unix
- Itil V3 Foundations Certified
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