Syed H Raza
Director - Software Operations & Customer Support Leader at Stellantis - North America / India / Asia-Pacific
- Role
- Director - Connected Car Services Operations - North America, India, Asia Pacific at Stellantis
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Syed H Raza
Customer obsessed, results oriented and dynamic professional with a proven track record of effectively managing large projects and programs of varying complexity, making solid contributions towards customer experience and company\'s growth objectives. Highly capable professional with a wide variety of skills that include:Connected Vehicle Operations - Internet of Things (IoT)- Customer Care and Call Center Operations - Product Development - Product Planning - Program & Project Management - Corporate Strategy & Planning - Market Research & Data Analysis - Mergers & Acquisitions - Partnerships - Budget Analysis - Foreign Policy - Competitive Intelligence - Market Positioning & Penetration.
Experience
Director - Connected Car Services Operations - North America, India, Asia Pacific
Apr 2024 — Present
Education
Wayne State University
Master of Business Administration (MBA)
2010 — 2012
Cornell Johnson Graduate School of Management
Certificate, Strategy
2011 — 2012
University of Michigan
Master of Science (MS), Electrical Engineering
2007 — 2009
Northwestern University - Kellogg School of Management
Product Management Certificate
2025
Oakland University
Bachelor of Science (BS), Electrical Engineering
1999 — 2002
Skills
- Customer Management
- Strategic Planning
- Project Management
- Vendor Management
- Opportunity Analysis
- Product Management
- Business Intelligence
- Business Development
- Market Analysis
- Environmental Testing
- Market Research
- Business Strategy
- Cross-Functional Team Leadership
- Competitive Intelligence
- Marketing Strategy
- Competitive Analysis
- Product Development
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