Syed Dilawar Kashif
Service Desk Engineer Level - 4 @Deliveroo
Hyderabad, TG, IN
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WORK HISTORY
May 2023 — Present
Service Desk Engineer Level - 4 @Deliveroo
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Hyderabad, IN
Spearheaded the development of a streamlined onboarding process, boosted team efficiency by 75%, and achieved a 68% reduction in ticket resolution time.• Led initiatives focused on incident management and process development.• Co-developed the ET Service Desk in Hyderabad, India.• Facilitated successful compliance outcomes within six months.
ABOUT SYED DILAWAR KASHIF
In my journey through the tech landscape, I’ve found immense joy in transforming how…
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