Syed Bokhari

WORK HISTORY

EDUCATION

ABOUT SYED BOKHARI

A successful individual, seeking a transition to the IT industry, with extensive analytical knowledge of investigating and diagnosing complex technical problems, coupled with the knowledge of IT operating systems, especially Windows, Android, Mac, and iOS. Multi-talented with good all-round technical skills and the ability to develop and maintain close working relationships with clients and other support & development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and clients through a positive, well-organized, and structured work ethic. • Knowledge in use, troubleshooting, and training with Office and Outlook 2007, 2010 • Ability to effectively manage users, groups, and computers in Active Directory. • Knowledge of all Microsoft office applications and operating systems. • Ability to work shifts and weekends - occasional overtime/overnight. • Having a passion for providing excellent customer service. • Having the ability to listen to, understand and defuse difficult situations. • Able to prioritize in a complex, fast-paced environment. • Highly organized and disciplined with a passion for Information Technology. • Thorough understanding of computer and networking concepts. • Ability to quickly learn, apply and explain new technologies and procedures. • Strong knowledge of Microsoft Windows, MAC, and OS drivers, and familiarity with TCP/IP protocols