Syed Aplu

About Syed Aplu

Dynamic and accomplished Agency Owner with a strong entrepreneurial spirit and a remarkableability to build a thriving business from the ground up. Over the course of three years, I successfullygrew over a $7 million (and counting) book of business through strategic planning, exceptional client service, and innovative marketing approaches, all while maintaining a very low loss ratio and a very high retentionrate.

Experience

1. Agency Owner

   AAA-The Auto Club Group

   Jan 2022 — Present

   In charge of the day-to-day operations, and growth of a high volume agency, including staffmanagement, financial planning, and compliance with industry regulations.•Develop and execute comprehensive marketing campaigns, increasing brand visibility andattracting new clients,•Actively participating in community events and initiatives to enhance the agency\'s reputation andbuild local partnerships.•Implementing rigorous internal audit processes to maintain accuracy and integrity of clientrecords and ensuring agency compliance with all state and company regulations, minimizinglegal risks.•Leading, mentoring and coaching a team of 4 insurance agents and 2 CSR\'s, fostering professionaldevelopment and improving sales performance.• Recruiting, hiring, and training new staff members, ensuring a seamless onboarding process.Implementing internal customer relationship management (CRM) systems, enhancing clientinteractions and improving client retention.•Conducting regular training sessions and development programs to ensure team members stayupdated on industry trends and best practices.