Syed Ali Abbas
System Engineer @Tata Consultancy Services
Signup · Get unlimited contacts
WORK HISTORY
System Engineer @Tata Consultancy Services
Gurugram, IN
Act as the primary contact for critical incidents (P1/P2) in an application.Design, develop, and implement software for websites adhering to analyzed requirements and industry standards.Participate in performance analysis, design, development, and testing processes.Involve in requirements gathering and design development meetings.Prepare use cases to document business requirements.Work with business users and operations teams to address production-related questions.Provide high-level customer support through a support e-ticketing system.Successfully reduce incident count by over 60% through effective issue resolution.Design and develop application enhancements based on customer requirements.Stay updated with industry trends in web development and related technologies.Troubleshoot technical issues in the production environment.Fix production defects in the application.Collaborate with Project Managers and developers to define parameters, plan specifications, and meet project deadlines.Employ coding practices based on commonly accepted standards for site layout and user interface.
EDUCATION
Indore Institute of Science and Technology
Bachelor of Technology - BTech, Computer Science
ABOUT SYED ALI ABBAS
I have 4.5 years of IT experience in the Transportation and Shipment domain as a Full…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.