Syed Adnan

About Syed Adnan

I am an experienced professional with over 14 years of expertise in data analysis, business process service delivery, and customer relationship management. Currently, I work as an Assistant Manager at Softnice, where I have been improving operations and business insights for the past 2.5 years. I use data-driven methods to enhance efficiency and performance. Throughout my career, I have managed teams, created analytical frameworks, and improved decision-making through comprehensive research and reporting. My expertise includes Financial Analysis, ESG analysis, Executive compensation benchmarking, corporate governance, and compliance, having collaborated extensively with global IT services, business solutions, and financial consulting companies. I enjoy turning complex data into useful insights, improving processes, and delivering great results. I have strong skills in working with stakeholders and making processes better. I thrive in fast-paced environments that require accuracy, problem-solving, and strategic thinking. Let’s connect to investigate potential collaborations in data analytics, business intelligence, and operational excellence.

Experience

1. Assistant Manager

   SoftNice

   Sep 2022 — Present · Aligarh, IN

   Operational Workflow & Business SupportLed end-to-end optimization of internal workflows, ensuring policy compliance and operational efficiency in close collaboration with senior leadership. Managed US healthcare and IT staffing operations, overseeing accurate candidate data entry and ERP compliance in partnership with legal teams. Conducted financial audits across US payroll cycles (weekly, bi-weekly, monthly), managed time sheet approvals, and ensured timely payroll processing. Designed and maintained real-time performance dashboards, enabling strategic decision-making through operational analytics. Oversaw cost center management, procurement processes, and vendor contracts with a focus on financial forecasting and cost efficiency.Implemented employee performance and recognition programs in collaboration with HR, supported recruitment with margin management tools, and played a key role in developing and enforcing interdepartmental policies and procedures. Coordinated with software teams to fulfill data and development requests across departments, supporting scalable and compliant operations.

Education

• Guru Gobind Singh Indraprastha University

  Master of Business Administration (M.B.A.), Finance and Marketting

  2007 — 2009

• Aligarh Muslim University

  Intermediate , Science

• Aligarh Muslim University

  High School , General

• Sikkim Manipal University - Distance Education

  Bachelor of Science - BS, Information Technology

  2003 — 2006

Skills

• Mis
• Esg Analysis
• Team Management
• Project Planning
• Corporate Sustainability
• Corporate Governance