Syed Suhail Suhail
team lead at Invitrogen
- Role
- Customer Service Team Lead at Invitrogen
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Syed Suhail Suhail
To be a part of a progressive and established organization & to implement my skills…
Experience
Customer Service Team Lead
Apr 2018 — Present · Bangalore Urban, IN
Enter orders in Baan and SAP• Handling Order processing Box, to which customer sending directly• Handling AVL Credit Release, where orders need to be printed.• Sending reply mail to customer about for their order status, ESD and tracking details as well• Manage orders received through email fax and prioritize same• Handling all 11 reports (519, SUD,3rd Party Shipping, POA PR from yesterday, M1/MAR, Inside Delivery, Duplicate Print order sales, PCN report, DNS and OBS reports)• Allocation of cases for EDI and SFDC team.• Handling backlog report• Handling pending report and updating in team with reason code.• Handling EDI validation report.handling projects
Education
HKBK Degree College - India
Bachelor of Commerce - BCom
2005 — 2009
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