Syed Abdul Khalid
Program/Project Management || Contract Management || Service Delivery || Agile, Scrum, ITIL 4, MBA, AWS, AZ-900 || Customer Success || Service Management || Team Management || Stakeholder Management || RFP
- Role
- Technical Program Manager at Rackspace Technology
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Syed Abdul Khalid
An MBA in Operations with 16+ years of experience spanning across, Program Management, Technical Project Management, Service delivery, Ops Management, Customer Success/Service Management with proficient hands on experience on ITSM, SIAM, Technical Project Management and Service Delivery tools and have enjoyed supporting some of the world\'s biggest organization\'s end to end global delivery for their Network projects and Programs. Currently venturing into Cybersecurity.
Experience
Technical Program Manager
Dec 2023 — Present · Gurugram, IN
Starting the next phase of career at Rackspace Technology as a Technical Program Manager Level 3 in the Private Cloud space.
Education
Magadh University
B.Sc. (Physics Hons), 2007
Jamia Millia Islamia
Master of Business Administration (MBA), Operations Management and Supervision
Sikkim Manipal University - Distance Education
Master of Science (MSc), Information Technology
Skills
- Requirements Analysis
- Vendor Management
- Windows
- Data Center
- Networking
- Routing
- Team Management
- IT Service Management
- Service Delivery
- Business Analysis
- Microsoft Exchange
- Pre-Sales
- Network Administration
- Service Integration and Management
- Linux
- Eigrp
- Tcp/Ip
- Ccnp
- Cisco Technologies
- Cisco Systems Products
- Switches
- Network Security
- Troubleshooting
- Ccna
- Routers
- Ospf
- Internet Protocol Suite (Tcp/Ip)
- Bgp
- Cisco Ios
- Itil
- Powerpoint
- Microsoft Excel
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