Afroze Baba
Sales Manager – Travel & Holiday Packages | 10+ Yrs in Revenue Growth, Team Building & Client Retention | GCC Market Ready | Revenue Growth & Team Leadership
- Role
- Senior Sales Manager at Galaxy Holidays
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Afroze Baba
Founder and Director with over 14 years of experience in travel sales, business…
Experience
Senior Sales Manager
Oct 2020 — Present · Hyderabad, IN
Spearheaded global sales of UK holiday packages, specializing in Beach & Cruise holidays, achieving a 30% increase in revenue within the first year.Led a team of 50+ sales professionals, overseeing performance, training, and development to ensure consistent quota achievement.Developed and implemented strategic sales plans, expanding the customer base by 25% through targeted marketing and client acquisition initiatives.Managed end-to-end budgeting and forecasting, ensuring optimal resource allocation and profitability.Curated personalized itineraries for high-net-worth clients, resulting in a 40% increase in repeat business.Optimized chat and email conversion rates by 20% through enhanced customer engagement strategies.Built and maintained strong relationships with key stakeholders, including direct clients, travel agencies, and vendors.Conducted market research to identify emerging trends, enabling the company to stay ahead of competitors.Oversaw pandemic-related travel adjustments, ensuring seamless customer experiences and maintaining a 95% customer satisfaction rate.
Education
Osmania University
Bachelor of Commerce - BCom
Gowtham Junior College
Maths
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