Syed Wasim
Senior Associate at Amazon | Ex- ICICI Bank | Ex-HGS Aspiring AWS DevOps Engineer
- Role
- Senior Associate at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Syed Wasim
I\'m a passionate and enthusiastic individual currently exploring the world of AWS DevOps.…
Experience
Senior Associate
Dec 2021 — Present · Hyderabad, IN
Provides prompt and efficient service to Amazon Selling Partner including the appropriate escalation of Selling Partner\' issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner\'s issues and questions.
Education
Gulbarga University
Bachelor of Science - BS, Computer Science
Gulbarga University
Bachelor of Education - BEd, Education
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