Sydney Ratukalou

About Sydney Ratukalou

I’m a strategic people leader and certified leadership coach with deep experience across the full spectrum of human resources—from talent acquisition and onboarding to performance management, employee engagement, and organizational development. With over a decade of success in leading all volume store sizes as well as multi-unit retail management, I’ve built and led high-performing teams by prioritizing culture, coaching, and operational excellence.Throughout my career, I’ve managed complex people operations including merit cycles, compensation reviews, talent reviews, and succession planning. At lululemon, I lead teams through DEI initiatives and implemented engagement strategies that drove 95%+ satisfaction scores, while also supporting leadership development, new store openings, and regional training. I was recognized as a go-to resource for optimizing labor planning, reducing turnover, and enhancing leadership pipeline health.Now at Room & Board, I lead a $37M market and a team of interior designers, where I continue to drive business results through targeted learning & development initiatives, employee experience strategy, and performance coaching. My work consistently results in increased retention, top-tier customer satisfaction, and stronger cross-functional alignment.If you\'re focused on building resilient teams, elevating the employee experience, or evolving your talent strategy, I’d love to connect.

Experience

1. Leadership Associate

   Room & Board

   Jul 2023 — Present · Seattle, WA, US

Education

• University of Washington

  Bachelor of Arts (B.A.), Sociology and Education

  2008 — 2012