Sydney Naughton
- Role
- Account Manager, Cross Industry at Hyland
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
Experience
Account Manager, Cross Industry
May 2022 — Present
Develop a sales plan to meet or exceed quota for assigned existing and new accounts.\\\\n- Accurately represent and communicate sales forecasting on a real-time basis\\\\n- Initiate contact with customers on a regular basis to develop and maintain business relationships;\\\\nleverage marketing campaigns to generate leads\\\\n- Respond to non-technical customer inquiries, such as module information, pricing, maintenance and\\\\nbilling questions\\\\n- Work with other team members on accounts; ensure proper and timely resolution of issues escalated\\\\nfrom assigned accounts\\\\n- Record all customer account information in the CRM, including opportunities, commitments,\\\\nmeaningful conversations, or sales calls\\\\n- Grow knowledge and awareness of best practices and market trends; develop understanding of the\\\\nbusiness and technical needs of customers\\\\n- Engage company specialist and support resources as needed to advance opportunities\\\\n- Attend and contribute to customer and industry events as necessary\\\\n- Comply with all corporate and departmental privacy and data security policies and practices, including\\\\nbut not limited to, Hyland’s Information Systems Security Policy\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Skills
- Microsoft Word
- Volunteering
- Teamwork
- Microsoft Powerpoint
- Customer Service
- Persuasive Speaker
- Microsoft Excel
- Organization Skills
- Leadership
- Time Management
- Public Speaking
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