Sydney Alexanian

Manager @Alexanian Carpet, Flooring & Window Covering

Toronto, ON, CA

Manage daily operations of the flagship showroom, generating the most designer-business in the company and adding significantly to additional sales annually since assuming management. Previously managed the chain’s top-performing store, consistently exceeding personal and store sales targets while leading and motivating sales teams to achieve their individual goals.Build strong relationships with clients and interior designers, guiding projects from consultation through installation, including on-site measurements and resolving delivery or installation challenges. Organize sales quotas and performance targets for the team, ensuring accountability and strong overall store performance.Oversee vendor relationships, inventory management, and order coordination, negotiating pricing with suppliers and proactively addressing shipment or manufacturing issues to maintain smooth operations.Merchandise the showroom to maximize exposure for each brand, leveraging sales insights and knowledge of the Ontario market to highlight products that resonate most with clientele.Deliver a high standard of customer service by managing client expectations, resolving complex issues, and turning challenging situations into positive outcomes to maintain long-term relationships and protect brand reputation. Represent the brand through marketing initiatives while maintaining a strong in-store presence.

Lang School of Business and Economics - University of Guelph

Bachelor of Business Communication, Marketing Management