Sydney Wilhelms
Customer Success Manager @ Hudl | CRM Expert
- Role
- Customer Success Manager at Hudl
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Sydney Wilhelms
As a Customer Success Manager at Hudl, I help high school athletic departments and coaches win with our innovative video analysis and performance tools. I use my CRM and communication skills to build lasting relationships, provide expert product knowledge, and drive engagement and retention. I have a master\'s degree in Organizational Management from Chadron State College and a bachelor\'s degree in Nutrition, Exercise, and Health Sciences from the University of Nebraska-Lincoln. I also hold a Certified Product Manager credential from Udemy. I am passionate about sports, health, and wellness, and I enjoy teaching indoor cycling and strength classes at Elevate Cycling & Fitness Studio. My goal is to empower my customers and my team to achieve their full potential.
Experience
Customer Success Manager
Jun 2022 — Present · Omaha, NE, US
Drive engagement of Athletic Department Packages and grow value through a consultative approach, connecting High Schools with tools to win• Directly influence coaches and teams to better engage with Hudl products as a proactive approach to retention• Collaborate with Account Executive to support renewals and expansion opportunities• Utilize analytics to reinforce and drive customer engagement• Provide expert product knowledge and act as a trusted advisor for Customers• Provide frontline feedback and insights to key stakeholders across Hudl on our current and future strategy• Surpass aggressive renewal numbers by connecting and engaging with Hudl Customers• Onboard, train and support Athletic Directors, Administrators, and Coaches
Education
University of Nebraska-Lincoln
Bachelor’s Degree, Nutrition, Exercise, and Health Sciences Minor in Psychology
2012 — 2015
Nebraska Methodist College
Certification, Phlebotomy Technician/Phlebotomist
2016 — 2016
Chadron State College
Master’s of Science, Organizational Management
2016 — 2018
University of Colorado Colorado Springs
Sports Health and Wellness Promotion
2010 — 2011
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.