Sydney Petties
Customer Success Manager @Spectrum Business
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WORK HISTORY
Customer Success Manager @Spectrum Business
Dallas-Fort Worth, TX, US
Ensured all customers are fully engaged and getting the value they expect from the products-Executed meetings and events to educate and guide customers on products and services and its benefits to support customer buying selection-Worked across departments ensuring proper customer visibility and outcomes are met-Tracked customer health metrics and KPIs to identify potential risks or opportunities early, address them directly, and report on customer status, risks, and opportunities each month.
EDUCATION
University of North Carolina at Greensboro
Bachelor of Arts - BA, Business/Corporate Communications
ABOUT SYDNEY PETTIES
Customer Success Professional | Delivering Value, Retention, and Results | Collaboration-Driven Leader
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