Sydney G.
Technical Support Analyst at Esri
- Role
- Support Analyst i - Technical Support at Esri
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Sydney G.
Detail-oriented professional skilled in data analytics, GIS, the natural sciences…
Experience
Support Analyst i - Technical Support
Apr 2025 — Present · Charlotte, NC, US
Resolve technical issues related to Esri’s ArcGIS products through problem-solving, research, and cross collaboration across various teams. Communicate effectively with customers to understand the root of their issue and reach efficient resolutions. Perform workflows such as data visualization, data analysis, and geocoding. Organize and prioritize tasks from various customers to achieve case resolution while maintaining successful relationships.
Education
Lakeville North High School
High School Diploma
2016 — 2020
University of Denver
Bachelor of Science - BS
2020 — 2023
School for International Training
Wildlife Conservation and Political Ecology
2022 — 2022
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