Sy A.
Cyber Security Specialist @Dow
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WORK HISTORY
Cyber Security Specialist @Dow
Barry, GB
Provid high-quality, client-facing support for cybersecurity services in a fast-paced, technology-driven environment, promptly addressing inquiries, resolving concerns and ensuring secure system usage- Served as the primary point of contact for clients, bridging communication between end-users and internal technical teams to facilitate efficient issue resolution and minimize disruptions- Guided clients on cybersecurity processes, best practices and threat awareness, empowering them to implement proactive security measures and reduce risks- Delivered empathetic, clear, and professional communication to diverse stakeholders, fostering trust, strengthening relationships and enhancing overall client satisfaction- Coordinated cross-departmental collaboration to troubleshoot and resolve security-related issues, contributing to streamlined operations and improved service reliability- Drove positive client experiences through responsive, reliable support, resulting in stronger partnerships and more effective security adoption in technically complex settings
EDUCATION
Rumney high school
Busniess studies, Business Administration and Management, General
Dimensions Academy
Health and Social Care, Health and Social Care (Physiology & Human Biology)
Cardiff and vale college
Plumbing & Heating (City & Guilds), Construction Management
Coleg y Cymoedd
Trowel Occupations (Bricklaying), Bricklaying / Trowel Trades
City & Guilds of London Art School
NVQ level 2, Construction Management
ABOUT SY A.
I’m a growth driven professional with experience across a diverse range of industries and sectors. I thrive in dynamic environments and continuously seek opportunities to learn adapt and add value. My varied background has strengthened my ability to approach challenges with a broad perspective and a results focused mindset.I’m always open to exploring new ideas collaborations and opportunities that align with growth and innovation. If you have an article opportunity or role you believe would be a good fit feel free to reach out to me at s••••••••@gmail.com
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