Swyam Ojha

Technical Business Analyst @EY

Toronto, ON, CA

Leading the rewrite and modernization of the Desjardins Insurance (DGIG) application; translating complex insurance business rules into detailed functional specifications and logic flow diagrams to improve scalability and system performance- Authoring high-quality User Stories and Acceptance Criteria in Jira, utilizing Behavior Driven Development (BDD)\"Given-When-Then\" syntax to align developers and QA teams- Managing end-to-end requirements traceability from elicitation through to UAT, ensuring that technical designs and test conditions accurately reflect business objectives and non-functional requirements- Partnering with architecture and development teams to map current-state vs. future-state processes, creating technical documentation that guides the integration of modernized components into existing financial ecosystems- Facilitating stakeholder workshops, solution demos, and business walkthroughs for Agile POD members and executives to align technical design with project timelines and risk appetite- Contributing to integration and validation activities to ensure data accuracy and system alignment across releases, reducing post-deployment defects through rigorous functional analysis.