Scott Thomson

Vice President, Customer Service Operations @Rogers Communications

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2023 — Present

Vice President, Customer Service Operations @Rogers Communications

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Senior executive accountable to lead the company’s operations portfolio serving Rogers’ wireless and wireline business customers in support of $2 billion in revenue. Lead a team of ~1500 employees in locations across Canada to deliver efficient and effective customer provisioning/onboarding, customer service, technical support and new product introductions.

EDUCATION

1992 — 1993

Concordia University

Graduate Diploma, Communication and Media Studies

1987 — 1991

McMaster University

Bachelor of Commerce (B.Com.), Finance, General

SKILLS

Regulatory AffairsTelephonyOperations ManagementBusiness TransformationProfessional ServicesSales OperationsUnified CommunicationsIpBusiness PlanningSolution SellingSales EngineeringManaged ServicesTelecommunications

ABOUT SCOTT THOMSON

I am an operations, client services and sales executive with 25 + years of experience…

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Scott Thomson — Vice President, Customer Service Operations at Rogers Communications in Toronto, ON, CA | Unifers