Swatilekha Saha
Senior Technical Program Manager at DAT specializing in Market Research Program Management | Ex- Nordstrom, Ex-Amazon
- Role
- Senior Technical Program Manager at DAT Freight & Analytics
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Swatilekha Saha
At Nordstrom, my role as Product Manager II combines my Master\'s in Information Systems with strategic risk management to enhance customer experiences. We\'ve achieved a 30% increase in customer sentiment analysis accuracy and a 15% rise in credit application completion rates, strengthening service quality and streamlining customer journeys.My expertise in project management is evidenced by saving Nordstrom annually and improving operational efficiency. With a strong foundation in computer science and engineering, I am dedicated to driving product innovation and contributing to our team\'s strategic growth.
Experience
Senior Technical Program Manager
Apr 2025 — Present
Education
West Bengal University of Technology, Kolkata
Bachelor’s Degree, Computer Science and Engineering
2008 — 2012
California State University, Fresno
Master’s Degree, IT
2014 — 2015
Harrisburg University of Science and Technology
Masters, Information system
Skills
- Agile Methodologies
- Websphere
- Github
- Jenkins
- Wiremock
- Json
- Junit
- Sql
- Databases
- Intellij Idea
- Oracle
- J2ee Web Services
- Android Development
- Xml
- Rest
- Leadership
- Public Speaking
- Servlets
- C++
- Social Media
- Spring Framework
- Maven
- Marketing
- Eclipse
- Jerseys
- Web Services
- Microsoft Office
- Javascript
- Software Development
- Tomcat
- Scrum
- Javaserver Pages (Jsp)
- Accurev
- Postgresql
- Html
- Weblogic
- Java
- Jquery
- Research
- Customer Service
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