Swpneel Hoque
Technical Operations Associate @ BlueWave Security | IT | Cybersecurity
- Role
- Technical Operations Associate at Bluewave Security
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Swpneel Hoque
Hi! My name is Swpneel, I\'m a graduate from John Jay majoring in Computer Science and…
Experience
Technical Operations Associate
Jul 2025 — Present · New York, NY, US
Collaborated with Sales and Support teams to gather network information, define project requirements, and design cost-effective, secure cloud deployment solutions* Deployed and maintained cloud environments by configuring VPNs, migrating SQL databases, and spinning up GCP instances for client infrastructure* Guided on-site IT staff and lock technicians through network setup, hardware configuration, and secure cloud onboarding, ensuring smooth transitions to new systems* Implemented basic network security measures, including VPN encryption, authentication controls, and secure data transfer between cloud and local networks* Provided technical support for BlueWave hardware and software, troubleshooting issues related to connectivity, performance, and security* Configured and tested network equipment and cloud resources to ensure optimal functionality and compliance with security standards* Produced weekly performance reports and KPIs to track deployment efficiency, system uptime, and project milestones
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