Swethambari Sivasankaran
Associate Director, Data Science at Chewy
- Role
- Associate Director, Data Science at Chewy
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Swethambari Sivasankaran
Experience in leading data science & data engineering teams to develop innovative data products, setting up data science best practices and delivering end-to-end scalable Machine Learning solutions. Expertise in architecting data platforms, real-time ML solutions & analytical tools, designing state-of-the-art solutions for personalization, forecasting, anomaly detection and text extraction, setting up MLOps pipelines with model monitoring & model experimentation capabilities.Passion for devising strategic data & AI roadmaps and building data science & engineering teams.
Experience
Associate Director, Data Science
Apr 2023 — Present
Built the data science team and established the overarching strategy and vision for advancing AI capabilities in Customer Service.Enhanced customer service insights by designing a cutting edge in-house NLP Engine to provide insights from unstructured data, using LLMs.Delivered a personalized recommendations engine and contact routing algorithm to improve customer experience.Architected the setup of a delta lake and streamlined data ingestion from diverse source systems.
Education
SSN College of Engineering
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
University of Florida
Master of Science (M.S.), Electrical and Computer Engineering
Skills
- Xilinx
- Simplescalar
- Python
- Vhdl
- Microsoft Office
- Rstudio
- Verilog
- Pspice
- C++
- Matlab
- C
- R
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