Swetha B

Pmo Project Manager @Cloud Odyssey

Kingston, ON, CA

Effectively managed cross-functional agile pod teams of 10 across the multiple Salesforce clouds and MuleSoft platforms, ensuring adherence to agile methodologies. • Conducted a competitive analysis to assess the project\'s scope, which led to the development and maintenance of precise product backlogs. Held daily Scrums to increase employee involvement and improve effective communication between the business and IT departments. • Maintained change request log and tracked project milestones, deliverables, and signoff processes using JIRA, and regularly update progress to senior management.Key Achievements:• Successfully managed multiple projects simultaneously, streamlined sales processes for SMB clients, reduced expenses by 62%, and improved profit margins by 30%.• Conducted training sessions, identified resource gaps, and facilitated effective communication among stakeholders, including third-party vendors; awarded Spot Light award for the year 2021-22.

NTR University of Health Sciences

Bachelor’s Degree

St. Lawrence College

Post Graduate Certificate

St. Lawrence College

General Ontario College Certificate