Swetha Anbu
Manager, Technical Account Manager @ Oracle | PMP®, ITIL®
- Role
- Manager, Technical Account Manager at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Swetha Anbu
I turn complex technology into measurable business outcomes — and I\'ve been doing it for…
Experience
Manager, Technical Account Manager
Oct 2023 — Present · Bengaluru, IN
Oversee and manage a team of 7 Technical Project Managers supporting 80+ US customers, ensuring exceptional customer experience and satisfaction.Lead critical customer projects, including upcoming mandatory RHO to OCI migrations, driving alignment between customer needs and product strategies.Establish and maintain communication with clients regarding security compliance, performance/stability, tech stack upgrades, package loads, and new solution installs.Achieved a 95% on-time project delivery rate and increased customer satisfaction by 20% through successful migration leadership.
Education
Atria Institute of Technology
Bachelor of Engineering - BE
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