Swetha Reddy

Business Development Manager at Yactraq Online Inc.

Role: Research Assistant at Yactraq Online Inc
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Research & DevelopmentView LinkedIn profile

Experience

Research Assistant
Yactraq Online Inc
Present

Education

Jawaharlal Nehru Technological University, Hyderabad
Bachelor of Technology - BTech, Computer Science
Osmania University
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General

Contact information

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Work email
•••••@yactraq.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Yactraq Online Inc

IT Services and IT Consulting · 33 employees · Founded 2011 · Vancouver, British Columbia, Canada

Yactraq offers both out-of-the-box and custom features very cost effectively and is the global value leader in speech analytics. Our patents in conversational computing give Yactraq an edge in developing next generation virtual customer agents and other types of talking computers. A Gartner Cool Vendor (Smart Machines), Yactraq has also been mentioned in various Gartner reports for Contact Center Infrastructure, CRM, Data Science, Machine Learning and AI Core Technology. Gartner\'s CRM Reports for Customer Interaction Analytics, Speech Analytics & Voice-of-the-Customer (VoC). VoC is a key application area with Yactraq providing predictive lead qualification metrics to accelerate revenues and understand consumer needs. Our product pays for itself within days. Customers have seen high productivity gains for their call center team managers and quality analysts who can now hyper-target which calls to listen to, instead of using a random approach. Recorded phone calls contain valuable information related to Voice-of-the-customer & Call Agent Evaluation

yactraq.com

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Experience

Research Assistant

Education

Jawaharlal Nehru Technological University, Hyderabad

Osmania University

Find verified contacts for anyone on LinkedIn