Swetha Koalkar
Innovative and competent professional with 15+ years of experience as Manager & KYC Specialist in the Banking and Financial services
- Role
- Manager at 摩根大通
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Swetha Koalkar
I am an accomplished Manager & KYC Specialist, offering 15+ years of experience in KYC processing across divisions and operating groups in defining the future state of the customer due diligence process, AML, KYC, and identifying the ultimate benefits across the banking and financial service industry. I am proficient in managing KYC Client Onboarding remediation for new/prospective clients through E2E KYC screenings or checks with the third-party resources as per the KYC standards or procedures.I am expertise at implementing new ideas/ process development/business improvement ideas, organizing fun activities for the process. I have proven experience in handling any type of customer, high-risk clients & corporate clients like PTC, SPOC, LPOC, NOAH, NBFI, Foundation, and Organizations. I am skill-full in handling customer calls, high volumes of records with 100% quality with zero errorI have been recognized and honored with promotions from Team Leader to Associate Manager and Senior Team Member to Team Leader in JP Morgan Chase Bank and from Process Associate to Process Developer in Genpact for my excellence at work. I have achieved appreciations from vice-president/managing director/top management/clients/managers/middle-office managers/middle officer/ offshore officers at JP Morgan Chase / Synchrony Financial/HSBC/Genpact. I have also received appreciation for on-boarding prioritized record/ KYC knowledge/ best performance, peer-to-peer recognition for priority records/on-boarding/best performance/ CIB KYC training presentation clients, and spot awards. In addition to my personal and professional experience I also have a solid educational background in Master of Business Administration from Osmania University, India. I am conferred with CIB Best Performer Award | Best Performer Award | Star of the Month Award | Best Team Award | 5 Bronze Awards - 3 Individual Excellence Awards & 2 Customer Centricity Awards. I strongly believe my leadership, analyzing, problem-solving, quality assurance, decision making, reporting, team management, communication, and interpersonal skills will be a great support for the organization\'s success.
Experience
Manager
Jan 2023 — Present · Hyderabad, IN
Education
Sri Vani Degree College For Women
Bachelor's degree
2007 — 2010
Osmania University
Master of Business Administration - MBA
2010 — 2013
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