Swetam Singh
MARCO EXPRESS PVT LTD
- Role
- Sales Manager at Marco Express Pvt. Ltd
- Location
- Varanasi, UP, IN
- LinkedIn followers
- 500 followers
About Swetam Singh
Star Health and Allied Insurance Co. Ltd- Lead a team of insurance telesales representatives, providing coaching, training, and performance feedback to optimize individual and team performance.Reliance - As a CRM Manager at Reliance Retail, I managed customer relationships and loyalty programs for one of India\'s largest retailers. I worked with a team of professionals to design, implement, and evaluate CRM strategies and campaigns, using SAP CRM software and data analytics tools.I contributed to increasing customer retention, satisfaction, and lifetime value, as well as generating new leads and referrals. I also supported the accounting and commercial functions of the organization, ensuring compliance and accuracy in financial transactions and reports. I graduated with a Bachelor of Commerce degree from Deen Dayal Upadhyaya Gorakhpur University in December 2023, with a focus on accounting. I have also completed the SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP3 certification, which demonstrates my proficiency and knowledge in CRM solutions and best practices. I am passionate about customer service and relationship building, and I enjoy working in a dynamic and collaborative environment. I am always eager to learn new skills and technologies, and I am looking for a challenging and rewarding opportunity to apply and develop my CRM and accounting competencies
Experience
Sales Manager
Nov 2025 — Present · Lucknow, IN
Education
Deen Dayal Upadhyaya (DDU) Gorakhpur University
Bachelor of Commerce - BCom
2021 — 2023
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