Sweta Ghosh

About Sweta Ghosh

More than twenty years of experience in Training and Learning & Development with expertise in Sales Training, Behavioural Training, Leadership Development, Talent Management, Coaching, Instructional Design and Content Building, Competency Mapping and Framework, Vendor Management and Sales. A Management graduate, certified L&D Practitioner, Personal Counsellor, Behavioural Life Coach and DISC Profile Assessor with credentials in domain of Insurance being certified FLMI, Life Insurance Marketing & Sales and Retirement Planning.With credibility in creating high performance workplaces and culture, I am skilled at strategic planning, designing and executing end-to-end training solutions, financial planning, audit and compliance, driving organisational development and change interventions, managing projects and assignments over large and culturally diverse teams across multiple countries and ability to influence key decision makers.

Experience

1. Head of Learning and Development

   DHL Supply Chain

   Dec 2020 — Present · Mumbai, IN

   I lead, develop and implement the L&D Strategy in India in alignment with the country, APAC and Global business strategy. Also as part of the DHL global initiative, I am the Certified Lead for India and also, the Master Facilitator Coach for the Region of Asia and Australia.

Education

• Vidyasagar University

  2005 MA; Bachelor of Arts, English Literature

  2004 — 2005

• XLRI Jamshedpur

  EDHRM, Human Resources Management and Services

• IMT-CDL, Ghaziabad

  PGDM, Organisational Behaviour, Law, Economics, Financial Management, MIS, Marketing Management

  2009 — 2011

• Insurance Institute of India

  Associate, Insurance

  2009 — 2011

• CAMI & Middle Earth HR

  Fellowship in Learning & Development and OD, Human Resources Development

  2017 — 2018

• Utkal University

  BA (Hons.), English

  1998 — 2001

• Pratt Memorial School

  ISC

  1996 — 1998

• Life Office Management Association (LOMA)

  Fellow, Insurance

  2009 — 2010

Skills

• Team Building
• Management
• Recruiting
• Business Development
• Strategic Planning
• Employee Relations
• Personnel Management
• Human Resources
• Training Needs Analysis
• Training Delivery
• Insurance
• Talent Acquisition
• Coaching
• Organizational Development
• Sales Presentations
• Employee Engagement
• Internal Audit
• Talent Management
• Performance Management
• Employee Training
• Team Management
• Time Management
• Program Management
• Sales Operations
• Customer Service
• Training
• Sales
• Relationship Management
• Market Research
• Soft Skills
• Leadership Development
• Leadership