Sweta Singh

AI & Workflow platform - Global Product leader @Unilever |AI products|ServiceNow|Pegasystems

Role
Ai & Workflow Platforms - Global Product Lead (Assosiate Director) at Unilever
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Sweta Singh

Innovative technology and product leader with 18+ years of global experience driving enterprise transformation through AI-first strategies, Agentic AI adoption, and scalable platform engineering. Proven expertise in building high-performing product and engineering organizations, leading digital transformation initiatives, and delivering measurable business value across complex global enterprises.Demonstrated success in launching SaaS products, establishing Centers of Excellence (CoEs), and architecting AI-powered, agentic solutions that enable autonomous decision-making, intelligent workflows, and customer-centric innovation. Adept at aligning product vision with business strategy, driving roadmaps from concept to scale, and partnering with C-level stakeholders to fuel growth and operational efficiency.Deep experience with Pega, cloud ecosystems (AWS, Azure), and modern DevOps practices, with a sharp focus on accelerating delivery, optimizing cost, and enhancing user experience in fast-paced, innovation-driven environments.

Experience

  1. Ai & Workflow Platforms - Global Product Lead (Assosiate Director)

    Unilever

    Feb 2025 — Present · Bengaluru, IN

    Delivering enterprise-grade solutions that orchestrate data and workflow automation across customer, vendor, and product master systems. Architect unified frameworks and reusable assets to scale digital transformation across diverse business verticals. Building agentic frameworks using Microsoft Copilot and Autogen, leveraging LLMs to enable multi-agent orchestration and autonomous task execution within enterprise processes. Integrated generative AI capabilities with Pega and ServiceNow to enhance decision automation and user experience in core IT and HR workflows. Managing CoE operations end-to-end—governance, capability building, resource planning, and vendor alignment—while driving measurable cost and efficiency gains. Evangelized DevOps and agile best practices, fostering a culture of continuous improvement and AI-first delivery mindset.

Education

  • Roorkee College of Engineering

    Bachelor's degree, Information Technology

Skills

  • Manual Testing
  • Oats
  • Selenium
  • Sql
  • Html 5
  • Vbscript
  • Core Java
  • Oracle
  • Junit
  • Test Automation
  • Web Services

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Sweta Singh — Ai & Workflow Platforms - Global Product Lead (Assosiate Director) at Unilever in Bengaluru, KA, IN | Unifers