Sweta Mukherjee
Business Consultant at Euronext Solutions | ex-PwC | Digital Transformation | Capital Markets
- Role
- Client Services Specialist at Euronext Solutions
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Client Services Specialist
Mar 2024 — Present · Bengaluru, IN
Managing trade reconciliations and payments as part of the service offering for a trade commissions tracking software product by:• Digital transformation of Customer Service operations by migrating to Hubspot CRM, enhancing client satisfaction. • Integration of Microsoft Dynamics AX with customer portals, automating payment generation processes for increased efficiency. • Conducting in-depth trade commission data analysis, achieving a 60% improvement in commission generation efficiency. • Collaborating with product teams to implement an AI-driven automation, freeing up time consumed in manual data entry by 25%.
Education
Indian Institute of Management, Indore
Master of Business Administration - MBA
2015 — 2017
Heritage Institute of Technology
Bachelor of Technology - BTech, Computer Science
2011 — 2015
Skills
- Microsoft Word
- Project Management
- Management
- Leadership
- Microsoft Office
- Powerpoint
- Public Speaking
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