Sweetest O.

About Sweetest O.

I’m a DevOps and Cloud Infrastructure Engineer with 5+ years of experience building, automating, and maintaining scalable systems across AWS, Azure, and VMware environments.My focus is on designing reliable infrastructure, automating deployments, and improving system performance in production environments.What I do best: • Build and automate cloud infrastructure using Terraform • Design CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps) • Manage Linux-based production systems • Containerize applications using Docker • Improve system reliability through monitoring and automationI’ve worked on infrastructure supporting 80+ virtual machines and helped reduce recurring production issues by 40% through automation and root cause analysis.I’m currently focused on expanding into Kubernetes and advanced cloud-native architectures.Open to opportunities in:DevOps Engineering | Cloud Engineering | Platform Engineering | Site Reliability EngineeringCurrently pursuing an Associate’s Degree in cybersecurity at Sinclair Community College

Experience

1. Senior Systems Technician

   Tapestry

   Dec 2025 — Present · West Chester, OH, US

   Provide technical support for Windows workstations, mobile devices, wireless equipment, barcode/laser printers, and peripheral hardware for distribution center end users, resolving incidents and service requests via ticketing tools in a high‑volume environment.• Administer user accounts, profiles, and access permissions following security and compliance standards; perform basic Active Directory and group policy updates in coordination with infrastructure teams.• Monitor warehouse and distribution center technology platforms, including Warehouse Management System (WMS) and related applications, escalating system alerts and collaborating with remote infrastructure and network teams to restore services.• Perform routine maintenance on servers, end‑user devices, and network‑connected equipment (patching, firmware updates, hardware swaps), documenting work in change management and ITSM systems.• Support basic systems operations such as server and application health checks, backup/tape handling, and log review, helping ensure uptime for business‑critical operations.• Maintain accurate inventory of laptops, mobile devices, printers, and accessories using warehouse or asset management software; contribute to configuration, imaging, and deployment of new devices using standardized build procedures.• Collaborate with distribution, operations, and technology teams to troubleshoot incidents end‑to‑end, identify root causes, and suggest process or automation improvements aligned with DevOps and cloud best practices.• Work flexible shifts and on‑call rotations to support 24/7 operations and assist with planned maintenance, upgrades, and rollout activities in the distribution center environment.

Education

• Sinclair Community College

  Associate's degree, Nursing Practice

• University of Cincinnati

  Associate's degree, Information Technology