Swati Saloni
Business Analyst @Accenture in India
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WORK HISTORY
Business Analyst @Accenture in India
Developed KPI tracking tables that improved bot performance assessment, minimizing reliance on Excel for data management.Enabled direct KPI extraction for dashboard visualizations, enhancing reporting capabilities for daily, weekly, and monthly evaluations.Analyzed customer conversations from new bots, identifying 15 critical gaps for the development team to address, resulting in improved bot efficiency.Delivered tailored SQL queries for client requests, successfully meeting 100% of requirements in Excel format.
ABOUT SWATI SALONI
I am passionate about using data to uncover insights, solve business problems, and guide…
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