Swati Ranganathan

About Swati Ranganathan

I’m a business-first technology leader across security and data, guided by one principle: technology must enable, transform, and accelerate the business.I combine executive rigor with a human-centered approach, ensuring every system, process, and capability drives revenue, margin, scale, customer experience, resilience, or risk reduction.I build enterprise-grade foundations while maintaining startup agility, enabling teams to move fast without compromising trust, security, or scale.I\'m known for the clarity, engagement, and business alignment I bring—relating naturally to leaders at all levels. When I partner with Sales, Marketing, Finance, or Operations, I focus on what matters to the business: growth, margin, productivity, customer outcomes, and risk posture. With Product and Engineering, I drive work that improves customer and employee experience—PLG momentum, onboarding simplification, frictionless journeys, and internal platforms that scale. I\'ve also architected unified data models and redefined operating models, giving teams a single source of truth.This business-first mindset has enabled meaningful outcomes: 10X revenue growth at BILL ($80M → $800M) through scalable systems, unified data platforms, and PLG optimization $45M+ savings and 25%+ efficiency gains across GTM and Finance 20+ M&A integrations totaling $4.5B, including a six-month carve-out 40%+ infrastructure cost reduction with stronger performance and resilience 3X throughput and 200% SLA improvement using automation, AI/ML, and operating model redesignI\'ve operated as CIO, CISO, and de facto CDAO/CAIO across Pre-IPO, Public, and Private Equity–backed companies, leading global organizations of 200+ across Product, Engineering, Security, IT, Data, and Operations.Beyond internal transformation, I frequently engage CIO-to-CIO with customers—accelerating strategic deals, shaping product roadmaps, and strengthening enterprise confidence.The accomplishments matter, but the leadership moments matter more—guiding teams through ambiguity, aligning cross-functional leaders, rebuilding broken processes, and watching teams come together to deliver meaningful business value.I\'m motivated by moments when complexity becomes clarity—when teams deliver outcomes that make work simpler, safer, and create better experiences for customers and employees.I\'m at my best when a company is at an inflection point—scaling fast, navigating M&A, modernizing, strengthening security posture, or preparing for IPO or PE acceleration.

Experience

1. CISO

   Uniphore

   May 2024 — Present · Palo Alto, CA, US

   Promoted to CISO while retaining VP of IT responsibilities, expanding leadership across Cybersecurity, AI, Business Systems, IT Infrastructure, and Data Analytics.Securing AI while leveraging AI for Security—driving cyber resilience, AI-powered automation, and enterprise-wide digital transformation for this $2.5B conversational AI company. Leading a comprehensive cybersecurity strategy spanning Product & Corporate Security, Security Operations, GRC, Compliance, and Resiliency (BCP/DR) while ensuring alignment with Uniphore’s AI-powered solutions and business growth objectives. Successfully completed ISO/IEC 27001 and SOC 2 surveillance audits with no findings, strengthening security frameworks while maintaining business agility.Reporting to the Co-Founder & President, overseeing global teams across IT Infrastructure, Product & Corporate Security, Security Operations, GRC, Compliance, Business Systems, Data Analytics, AI, and Enterprise Architecture.Strategic Leadership Focus: Board Reporting • Enterprise & Product Security • Security Operations • Data Privacy • Identity & Access Management • Security M&A & Due Diligence • Cloud Security • Multi-Cloud Architecture (AWS/Azure/GCP) • Hybrid Cloud Infrastructure • Zero Trust Architecture • Threat Intelligence • Third-Party Risk • Vulnerability Management • GRC • Cybersecurity Risk Management • Incident Response • Business Continuity • DSPM • Secure SDLC • Cybersecurity Maturity Program • ISO 27001/27701/27017/27018 Implementation • HIPAA Compliance • GDPR Compliance • Security Testing & VAPT • Threat Modeling • Security Education & Awareness • Insider Threat Management • Privacy Impact Management • Phishing Security Programs • Common Control Framework • Infrastructure Monitoring • Configuration Management

Education

• University of Madras

  BE, Mechanical Engineering

• University of Houston

  MS, Mechanical Engineering

Skills

• Business
• Strategic Planning
• Cross-Functional Team Leadership
• Training
• Sharepoint
• Vendor Management
• Enterprise Software
• Enterprise Architecture
• Problem Solving
• IT Governance
• Process Improvement
• IT Infrastructure Management
• Business Process
• Governance
• Business Process Re-Engineering
• Business Process Improvement
• Stakeholder Management
• Enterprise Content Management
• Swot/Roi Analysis
• Software Documentation
• Sdlc
• Erp
• Business Intelligence
• Program Management
• Staff Development and Mentoring
• Knowledge Management
• Leadership
• Capacity Planning
• Integration
• Application Design, Development and Architecture
• Project Portfolio Management
• Building Business Partnerships
• Data Management
• Cloud Computing
• Agile Methodologies
• IT Service Management
• Sap
• Change Management
• IT Strategy
• Manufacturing