Swati Gupta
Senior Technical Program Manager @Amazon | Driving Complex, Multi-Org Tech Programs | Large-Scale Systems | Cross-Border & Global Launches | 15 Years in Engineering + TPM
- Role
- Senior Technical Program Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Swati Gupta
Senior Technical Program Manager with 15 years of experience leading complex, multi-team engineering programs and delivering large-scale systems. I bring a strong combination of software engineering depth and program leadership, with a track record of driving global launches, de-risking cross-org initiatives, and aligning engineering, product, and business teams toward measurable results.At Amazon, I have led high-impact programs across Seller Flex, Vendor Flex, Direct Fulfillment, and Cross-Border platforms—owning program strategy, technical scoping, system integration, roadmap execution, and launch readiness. I excel at bringing clarity to ambiguity, simplifying complex technical problems, and enabling high-quality execution across distributed teams.I am passionate about building scalable systems, improving customer experience, and leading programs that require technical depth, strategic thinking, and operational rigor. I bring a hands-on, data-driven, and execution-focused approach to delivering programs at scale.
Experience
Senior Technical Program Manager
Dec 2022 — Present · Bengaluru, IN
Lead end-to-end delivery of Cross-Border programs, coordinating 20+ engineering, product, and operations teams for global launches.• Owned multiple fulfillment programs (Seller Flex, Multi-Seller Flex, Vendor Flex, Direct Fulfillment) improving seller/vendor onboarding, operational efficiency, and SLA compliance.• Managed Page0 metrics and latency, ensuring system reliability, performance, and improved customer experience.• Responsible for Quarterly Tech Reviews, tracking program delivery, operational KPIs, and cross-team accountability.• Defined program strategy, tracked dependencies, mitigated risks, and drove roadmap execution for multi-quarter initiatives.• Partnered with architects and engineers to ensure scalable, distributed, and compliant systems.• Provided executive reporting and scenario planning to enable data-driven decision-making for global programs.
Education
Mody Institute of Technology and Science
Bachelor of Technology (B.Tech.), Information Technology
2006 — 2010
Skills
- Websphere Application Server
- Javaserver Pages (Jsp)
- Soap
- Java
- Struts
- Agile Application Development
- Requirements Analysis
- J2ee Web Services
- Java Enterprise Edition
- Vas
- Ejb
- Mysql
- Jsf
- Sql
- Jsp
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